Friday, February 24, 2012

PLG Customer Satisfaction Survey- 30 Seconds of Your Time

Our top priority at Precision Language & Graphics is you, our client! In order to provide the best service, we have recently implemented the use of a short survey. You have the option to provide your name and/or company name, but as this is an optional question on the survey, it is otherwise anonymous.

By completing our customer satisfaction survey, our clients can let us know what we are doing well and what we can improve on. This is essential in optimizing our services for all our clients. Essentially, we can’t fix what we don’t know is broken. And in just 30 seconds, you can tell us how we can do better for you next time.

In one month’s time of using this survey, we have already received 5 reviews from satisfied clients. Their responses include:

Anonymous: “Excellent service and turnaround time.”

Anonymous: “You are all very kind, fast and responsible. We can depend on you to get our translations on time.”

Mass Z.: “Easy to work with PLG personnel. Products always on time and accurate.”

Joanna L.: “Quick, professional, polite.”

Cheryl B.: “Very responsive. Pricing competitive. Quick Turn Around… can’t ask for more!”

We greatly appreciate our clients taking the time to fill out our survey. This process will help us to make your translation experience as positive as possible.

If you have used PLG for a project, please take a moment to fill out our survey here. Thank you very much!

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